Sustainability

Climate Change

While we are confident in our current climate strategy, we understand that we must continue to anticipate the possible impacts of climate change on our activity, the possible new regulations and demands from our stakeholders, and prepare for future compliance challenges.

Objetives

  1. Minimize Greenhouse Gas (GHG) emissions associated with our entire value chain.
  2. Address the demands of our stakeholders related to GHG emissions and the possible impacts of climate change on our operations.

Success Stories

The group´s commitment to the Science Based Targets Initiative

Indicators

Greenhouse Gas Emissions (GHG) 
(Ton CO2 Equiv- Scope 1+ Scope 2 ) (*)

2019

61.9

61,643

2020

27.9

27,931

2021

7.8

7,822

2022

11.5

11,560

(*) Scope 1 are direct greenhouse (GHG) emissions that occur from sources that are controlled or owned by Parques Reunidos (e.g., emissions associated with fuel combustion) and Scope 2 are indirect GHG emissions associated with the purchase of electricity.

Greenhouse Gas Emissions 
(Ton CO2 Equiv- Scope 3 (**)

2019

80

260,467

2020

45

145,708

2021

65

176,464

(**) Scope 3 is calculated using a hybrid methodology of primary data and secondary financial data, so it is calculated once the year’s consolidated accounts have been completed and audited. Therefore, year N Scope 3 figures will be reported on year N+1 sustainability report. Since it is mostly based on secondary financial data, the year-to-year.

Energy Management

The Group’s responsible energy consumption reduces its carbon footprint and has other environmental benefits, such as reducing air pollution and protecting biodiversity.

Objetives

  1. Minimise energy consumption.
  2. Foster the use of renewable energy sources.

Success Stories

Electric charging points installed in Bobbejaaland (Belgium)

Electric Chargers in Bobbejaanland (Belgium)

 

Since the spring of 2022, electric chargers have been available at Bobbejaanland for customers visiting the park with their private vehicle. The park now has 10 charging points, where customers can charge the batteries of their electric or hybrid vehicles. The power of the charging points has been chosen to ensure that the cars are fully charged while their owners spend the day in the park.

The measure has been widely accepted and, since installation, the charging points have been busy nearly all the time.

 

 

The Group commits through these near-term targets to reduce absolute scope 1 and 2 GHG emissions 87.9% by 2030 from a 2019 base year and to reduce absolute scope 3 GHG emissions 27.5% within the same timeframe.

Indicators

100%

of the electricity used in 2022 in our parks comes from renewable sources.

Electricity from renewable sources (%)

2019

23

23%

2020

54

54%

2021

100

100%

2022

100

100%

Electricity backed by EACs (Energy Attribute Certificates).

Indicators

Total water consumption (1,000 m3)

2019

80

4,548

2020

45

2,758

2021

55

3,545

2022

70

4,287

Intensity of water consumption 
(1,000 m3/ 103 visitors)

2019

50

0.21

2020

80

0.38

2021

60

0.25

2022

55

0.22

Figures refer to water withdrawal including third party water, ground water, surface water and sea water.

Non-freshwater water (recycled water from third parties and groundwater) in high or very high-water stressed areas
(% vs total consumption)

2019

38.5

38.5%

2020

47.1

47.1%

2021

44.3

44.3%

2022

44.5

44.5%

Indicators

Waste generated (Ton)

2019

78

15,008

2020

50

11,626

2021

80

15,960

2022

100

21,094

Waste generation intensity
(Kg/103 visitors)

2019

40

708

2020

95

1,615

2021

70

1,126

2022

65

1,102

Conservation of Biodiversity and Animal Welfare

We work to guarantee the future of biodiversity, both in the wild, with programs for endangered species, and in the zoos, through education, raising conservation awareness and participating in research projects in collaboration with different research entities, and universities. As part of the continuous improvement process, an Animal Welfare Program is being carried out in collaboration with ZAWEC (the Zoo Animal Welfare Education Center).

Objetives

  1. Foster the protection of biodiversity, and the conservation of natural heritage.
  2. Foster knowledge of the different animal species, the different ecosystems and their conservation, as well as the conservation and protection of threatened or endangered species.
  3. Achieve high standards of animal welfare in support of our goals as a modern conservation organization by providing environments that focus on the physical and behavioral needs of the animals.

Success Stories

Marineland “ObsTortueMed” (France)

OBSTORTUEMED – MARINELAND (FRANCE)

Since 2012, the Marineland Association has led the conservation program ObsTortueMed, i.e. Observation of Sea Turtles in the Mediterranean, improving knowledge on the evolution of the population structure and on the identification of threats specific to a given region, through five lines of action:

  1. Observations in the sea: the objective is to define the situation of sea turtle populations off the coasts of the Maritime Alps and the Var by recording their presence, abundance and geographic distribution off coasts.
  2. Autopsies of dead stranded sea turtles: Autopsies are made of dead sea turtles found off the coasts of the Maritime Alps and the Var to identify the causes of death and the threats to these protected species. All the results of the analyses feed into the monitoring program of the European Marine Strategy Framework Directive (MSFD) and the European INDICIT program.
  3. Wildlife rehabilitation center: The center is a “hospital” dedicated to sea turtles that are stranded or in distress off the coasts of the Maritime Alps and the Var. The sea turtles in distress are taken in and cared for until they are released into the sea.
  4. ObsTortueNest: An alert network was created to ensure the surveillance and monitoring of turtle nesting, as well as the prospecting of beaches with dogs specifically trained to detect sea turtles.
  5. Interaction between fishing and sea turtles: To improve knowledge of the interactions between fishing activities and sea turtles, Marineland Association works in collaboration with the Maritime Alps Departmental Committee for Maritime Fisheries and Sea Farming.

In 2022, ObsTortueMed was enriched with a new component:

CapCaouanne: Study of a maritime area identified as a major sea turtle frequentation zone off the coast of Nice. During the summer, a 5-day campaign was organized at sea to check the abundance of sea turtles in this area and collect biological data.

Indicators

Births, rescue, rehabilitation and release of endangered animals:

7

scientific articles in which the parks has participated

40

harbours in south east France engaged in marine turtles observation

2

wild turtles saved and released

3

barn owl chicks were reintroduced in nature

Health and Safety (workers and guests)

We work to prevent and mitigate possible impacts related to health and safety through the inclusion of criteria related to health and safety in all Parques Reunidos work centers and all activities.

The Group’s commitment to safe leisure starts from the design of activities, facilities, and equipment and is based on rigorous operation and maintenance.

Objetives

  1. Provide safe and healthy workplaces for the Group’s employees and collaborators.
  2. Provide safe leisure for all visitors to the Group’s parks.
  3. Zero harm.

Success Stories

Zoo Aquarium “Exoskeletons” (Spain).

Indicators

Injury frequency rate 
(occupational injuries /106 hours worked)

2019

80

22

2020

70

20.5

2021

40

11.9

2022

30

9.7

Occupational illnesses

0

Illnesses in 2022 (0 in 2019 and 2022)

Incidents related to the activity of the parks and its attractions 
(incidents/106 visitors)

2019

80

0.19

2020

60

0.14

2021

40

0.07

2022

5

0

Inclusion, Diversity and Equity

Our Code of Conduct foresees that everyone who works for Parques Reunidos Group must be treated with the utmost dignity and respect and may not suffer physically or psychologically as a result of their work. It also establishes that no employee may be discriminated among other reasons, due to their origin, ethnicity, color, gender, sexual orientation, language, civil status, religion, political opinion, physical appearance, ideology, nationality, social origin, social condition, disability, age, belonging to any association or any other condition.

Objetives

  1. Foster equal opportunities.
  2. Foster talent without gender distinctions.
  3. Foster the inclusion of underrepresented groups.

Success Stories

Spanish Parks “Hiring staff with disabilities” (Spain)

Indicators

Distribution by gender

Women in total staff (%)

2019

70

52.9%

2020

68

52.2%

2021

68

52.2%

2022

69

52.4%

Women in management (%)

2019

60

30.9%

2020

60.5

31%

2021

62

31.6%

2022

65

34.1%

Indicators

100%

of our European parks offers discounts for guests with a disability and/or their companions

Employee Engagement 

Measuring and monitoring employee engagement enables Parques Reunidos to anticipate issues and prevent potential scenarios that could affect the workforce and the Group.

High employee engagement helps retain and attract talent.

Objetives

  1. Create an optimal workplace place to develop the professional career for any employee of the Group.
  2. Foster quality and flexible employment capable of providing the parks with the human resources needed at any time.
  3. Foster work-life balance and employee wellbeing.
  4. Foster free-flowing and transparent communication.
  5. Improve the performance of our teams through an increase in knowledge and skills.

Success Stories

Active Listening Employee Voice (ALEV)

Indicators

Distribution by age

<25

54.6

54.6%

25-45

26.3

26.3%

>45

19.1

19.1%

Hours of Training (hours/worker)

2019

50

3.7

2020

60

3.9

2021

75

5.2

2020

81

5.4

Social Impact Projects

The “Parques Reunidos Spirit” acts as an umbrella program for all the social, educational, environmental awareness and biodiversity promotion and conservation actions carried out by the parks, central offices and Parques Reunidos Foundation.

Four Pilars

CHILDHOOD AND HEALTH

Bring leisure to children and adults with serious or chronic childhood illnesses. Promote healthy habits to avoid the emergence of illnesses.

SOCIAL INCLUSION

Facilitate access to leisure for families with scarce resources or at risk of social exclusion, as well as to people with disabilities.

EDUCATION AND AWARENESS

Develop programs and activities to give visibility to our environmental commitment and involve visitors in efforts to generate awareness.

CONSERVATION AND RESEARCH

Create original programs and participate in international projects in situ and ex situ for the conservation of biodiversity, ecosystems, and threatened species.

Success Stories

European parks “Free tickets for Ukrainian refugees”

Indicators

In Spain, all the actions and projects mentioned are carried out with the coordination of the Parques Reunidos Foundation.

Total number of Beneficiaries *

Childhood and health

30

27,081

Social inclusion

100

101,421

Educational and awareness

11

10,270

Biodiversity and research

3

143

*It includes the value of tickets and other goods donation, as well as direct financial contributions. Due to the characteristics of the Education and awareness and Biodiversity and research projects, it may not always be possible to value their economic impact so only those in which there is a ticket donation, or a direct financial contribution are included.

Weight of total economical valuation 
(% vs total valuation)**

Childhood and health

38

38%

Social inclusion

52

52%

Educational and awareness

5

5%

Biodiversity and research

5

5%

**The number of beneficiaries has been calculated based on the number of tickets donated (1 ticket= 1 beneficiary) and for donations that are not tickets, an estimate has been made

Ethics and Anti-corruption

We are firmly committed in the fight against unethical behavior and have a zero tolerance to it.

Objetives

  1. Zero incidents related to our Code of Conduct

Indicators

Serious ethical breaches proved
(number of breaches per 103 employees)

2021

30

1.2

2022

80

3.5

Serious breaches are those that end with criminal proceedings and/or employee’s dismissal.

Training sessions for criminal risk prevention to 314 employees

Sustainable Procurement

We ensure sustainable management of the supply chain and the use of products and services with low environmental impact.

Objetives

  1. Foster environmental and socialsustainability throughout the supply chain.
  2. Promote relationships with suppliers that contribute to achieving the Group’s sustainability objectives.

Indicators

In 2022, Parques Reunidos approved a new Procurement Policy to optimize and standardize procurement processes.

The Group's suppliers must sign the Supplier Code of Conduct, in which they undertake to always act ethically and have the appropriate mechanisms to detect and combat fraud, bribery and corruption in all its forms.

To assess Parques Reunidos' suppliers beyond the technical and economic criteria, a questionnaire is sent to each supplier at the end of each tender. The questionnaire enables Parques Reunidos to obtain a quantitative view of the suppliers’ environmental, social and governance performance through a selfassessment in order to continue moving towards a more sustainable and socially responsible supply chain throughout the Group.